Due to the nature of the products we sell, returns are not accepted on the following items: Snowmakers, Snowmaking Pumps, Snowmaking Kits, Pressure Washers, and Closeout / Custom made merchandise.
Please make your purchase with this in mind. By placing an order, you agree to our Return Policy. Damaged or defective merchandise will be fixed or replaced at our sole discretion.
All other items that are in new and unused condition may be returned for a refund or exchange within 10 days of delivery. Items returned for a refund may be subject to a 20 percent re-stocking fee and original shipping charges will not be refunded. For exchanges, we reserve the right to charge a shipping fee for re-shipping exchanged merchandise.
All Returns and Exchanges must have a Return Authorization Number. Please contact us to receive a Return Authorization Number and a ship to address. Items returned without a Return Authorization Number will be refused. We are not liable for merchandise returned without our authorization. Please properly back and insure all items being returned to us.